Terms and Conditions

1. Definitions

In these Terms and Conditions:

• "We," "Us," "Our," or "Aethonix" refers to Aethonix, a Singapore-based AI consulting firm.
• "You" or "Client" refers to any individual or organisation accessing our website or engaging our services.
• "Services" means the AI consulting services we provide, including but not limited to Healthcare AI Applications, Transfer Learning Solutions, and AI Maturity Assessments.
• "Website" refers to our online presence accessible through aethoonia.info.
• "Agreement" means these Terms and Conditions together with any service-specific agreements or statements of work.

2. Acceptance of Terms

By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.

You represent that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are accessing our services on behalf of an organisation, you represent that you have authority to bind that organisation to these terms.

3. Services Description

Aethonix provides professional AI consulting services tailored to client requirements. Our services include:

• AI for Healthcare Applications: Consultative engagements for healthcare organisations exploring AI implementations
• Transfer Learning Solutions: Development of AI models through foundation model adaptation
• AI Maturity Assessment: Evaluation of organisational AI capabilities and progression planning

Specific deliverables, timelines, and fees for each engagement are defined in separate statements of work or service agreements. These terms apply to all services unless superseded by specific contractual provisions.

4. Engagement Process

4.1 Initial Consultation

Engagements typically begin with an initial consultation to understand your requirements and assess whether our services are appropriate for your needs. This consultation does not obligate either party to proceed with a formal engagement.

4.2 Service Agreement

Formal engagements require execution of a service agreement or statement of work defining scope, deliverables, timeline, fees, and other material terms. Work commences only after agreement execution and receipt of any required initial payment.

4.3 Scope Changes

Changes to agreed scope require mutual written consent and may result in adjusted timelines and fees. We will provide estimates for scope changes before proceeding with additional work.

5. Fees and Payment

5.1 Service Fees

Fees for our services are specified in service agreements and are quoted in Singapore Dollars (SGD) unless otherwise agreed. Published pricing on our website represents standard rates and may be subject to adjustment based on specific requirements.

5.2 Payment Terms

Unless otherwise agreed, payment terms are net 30 days from invoice date. Some engagements may require partial payment in advance or milestone-based billing as specified in the service agreement.

5.3 Late Payment

Overdue payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend services for accounts with overdue payments.

5.4 Expenses

Reasonable expenses incurred in delivering services (such as necessary software licenses or computing resources) will be billed separately with appropriate documentation.

6. Client Responsibilities

Clients agree to:

• Provide timely access to information, personnel, and resources necessary for service delivery
• Respond promptly to requests for feedback or decisions that affect project timelines
• Ensure that data provided to us is lawfully collected and that we have appropriate rights to process it
• Maintain confidentiality of any sensitive information we share during engagements
• Use deliverables and recommendations responsibly and in accordance with applicable laws and regulations

7. Intellectual Property

7.1 Client Data and Pre-existing Materials

You retain all rights to data and materials you provide. We claim no ownership of client data processed during engagements.

7.2 Deliverables

Upon full payment, clients receive ownership of custom deliverables created specifically for their engagement, subject to our retention of rights to underlying methodologies, frameworks, and tools that we use across multiple clients.

7.3 Methodologies and Tools

We retain ownership of our proprietary methodologies, frameworks, assessment tools, and other intellectual property developed independently or used across multiple engagements. Clients receive a license to use these materials as necessary to benefit from deliverables, but may not commercialise or redistribute our proprietary tools.

8. Confidentiality

Both parties agree to maintain confidentiality of information disclosed during engagements. This obligation includes:

• Not disclosing confidential information to third parties without prior written consent
• Using confidential information only for purposes related to the engagement
• Taking reasonable measures to protect confidential information from unauthorised access
• Returning or destroying confidential information upon request after engagement completion

Confidentiality obligations do not apply to information that: (a) is publicly available, (b) was known prior to disclosure, (c) is independently developed, or (d) must be disclosed by law.

9. Disclaimers and Limitations of Liability

9.1 Service Disclaimer

Our services are provided with professional care and expertise. However, AI consulting involves uncertainty and judgment. We do not guarantee specific outcomes or results from implementing our recommendations.

9.2 Not Professional Advice

While we provide expert guidance on AI implementations, our services do not constitute legal, medical, or financial advice. Clients should consult appropriate professionals for regulatory compliance and domain-specific guidance.

9.3 Limitation of Liability

To the maximum extent permitted by law, our total liability for any claims arising from an engagement is limited to the fees paid for that specific engagement. We are not liable for indirect, consequential, incidental, or special damages including but not limited to lost profits, data loss, or business interruption.

9.4 Third-Party Content

Our website may contain links to third-party websites or reference third-party tools and services. We are not responsible for the content, accuracy, or availability of external sites or third-party services.

10. Indemnification

You agree to indemnify and hold harmless Aethonix, its employees, and contractors from claims, damages, or expenses arising from: (a) your use of our services in violation of these terms, (b) your violation of applicable laws or regulations, (c) your infringement of third-party rights, or (d) your provision of inaccurate or misleading information.

11. Termination

11.1 Termination by Client

Clients may terminate an engagement with 14 days written notice. Termination does not relieve clients of payment obligations for work completed or expenses incurred prior to the effective termination date.

11.2 Termination by Aethonix

We may terminate an engagement if: (a) client fails to meet payment obligations, (b) client breaches material terms of the agreement, or (c) continuing the engagement would violate applicable laws or professional standards.

11.3 Effects of Termination

Upon termination, we will deliver work completed to date and invoice for services rendered. Confidentiality obligations survive termination.

12. Dispute Resolution

12.1 Governing Law

These Terms and Conditions are governed by the laws of Singapore, without regard to conflict of law provisions.

12.2 Jurisdiction

Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Singapore.

12.3 Informal Resolution

Before initiating formal proceedings, parties agree to attempt good faith resolution through direct negotiation. Either party may request mediation to resolve disputes.

13. General Provisions

13.1 Entire Agreement

These terms, together with any service-specific agreements, constitute the entire agreement between parties and supersede all prior discussions or agreements.

13.2 Severability

If any provision of these terms is found invalid or unenforceable, the remaining provisions continue in full force and effect.

13.3 Waiver

Failure to enforce any provision does not constitute a waiver of that provision or any other provision.

13.4 Assignment

You may not assign your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations with notice to you.

13.5 Force Majeure

Neither party is liable for delays or failures in performance resulting from circumstances beyond reasonable control, including but not limited to natural disasters, pandemics, war, or government actions.

14. Changes to Terms

We may update these Terms and Conditions periodically. Changes become effective upon posting to our website with an updated "Last Updated" date. Continuing to use our services after changes constitutes acceptance of updated terms. Material changes will be communicated through our website or direct notification to active clients.

15. Contact Information

For questions about these Terms and Conditions, please contact us: